FAQ

Q: How long does shipping take?
A: Most orders are processed within 1–3 business days and delivered within 5–12 business days depending on location.

Q: Do you offer tracking information?
A: Yes. Tracking information is emailed once your order

 

Q: What is your return policy?
A: We accept returns for damaged or defective items. Please contact us within 7 days of delivery.

 

 

Q: Are your skincare products suitable for all skin types?
A: Most products are suitable for all skin types, but we recommend reviewing ingredients before use

 

 

Q: How can I contact RoseAura?
A: Use our Contact page or email us directly for support.